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Elements and Performance Criteria

  1. Read and interpret documents for import consignment
  2. Identify and analyse problems
  3. Develop and review alternative solutions
  4. Select and justify solution
  5. Complete border clearance transaction
  6. Document and record border clearance transaction
  7. Implement formal review mechanisms for dispute resolution

Required Skills

This section describes the knowledge and skills required for this unit

Required knowledge

Biosecurity requirements

Classification of a consignment in accordance with the Customs Tariff Act

Commercial and shipping documentation

Current Incoterms

Customs and other legislation and policy relevant to the border clearance function

Documentation requirements for analysing advising on and conducting integrated border clearance transactions

Duty Concessions etc

Goods and Services Tax

Issues relevant to a border clearance and appropriate action that can be taken to deal with such issues

Other indirect taxes including dumping and countervailing wine equilisation tax WET luxury car tax LCT

Preferential trade agreements including free trade agreements

Sources of information on new developments in border clearance and related legislative requirements

Valuation of a consignment in accordance with the Customs Act

Ways of learning skills and knowledge required for new developments in border clearance and related legislative requirements

Required skills

Communicate effectively with clients

Demonstrate fit and proper person requirements

Identify and resolve import prohibitions and restrictions

Identify interpret and learn skills and knowledge required for relevant new developments in border clearance transactions

Negotiate communicate and liaise effectively verbally and in writing with clients and other stakeholders

Provide quality customer service

Read and interpret instructions procedures and information relevant to analysing advising on and conducting border clearance transactions

Read and interpret legislation

Report information or activity that may compromise Australias security

Take responsibility for analysing advising on and conducting border clearance transactions and related solutions

Undertake continuous professional development

Use software application systems

Work with integrity to maintain professional standards

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the Elements Performance Criteria Required Skills Required Knowledge and include

reading and interpreting transaction request facts

identifying and analysing problems that may arise in completing a border clearance transaction

developing and reviewing alternative solutions

selecting and justifying solutions to typical border clearance transaction problems

completing border clearance transaction

documenting and recording border clearance transaction

Context of and specific resources for assessment

Performance is demonstrated consistently over time and in a suitable range of contexts

Resources for assessment include access to

range of relevant exercises case studies andor other simulated practical and knowledge assessment andor

an appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant documentation

Method of assessment

Practical assessment must occur

through activities in an appropriately simulated environment at the registered training organisation andor

in appropriately simulated workplace environment andor

in an appropriate range of situations in the workplace

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate to this unit

direct observation of the candidate mentoring individuals or small groups

knowledge tests and performance questions

direct observation of the candidate applying tasks requirements and work practices

Assessment of this unit must be undertaken by a registered training organisation


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Information on relevant aspects of border clearance transactions may include:

functions and responsibilities of a customs broker

internal and external review practices available to analyse and review issues and problems arising within border clearance transactions

processes and practices for advising clients on issues and related solutions arising during an assessment of border clearance transactions

role and authority of customs, the appropriate regulatory authority responsible for biosecurity, and other regulatory bodies and how they fit into the structure of government and customs broking practices

Analysis of a border clearance transaction must involve:

careful and detailed consideration of client instructions and needs, all compliance requirements and relevant workplace quality standards

consideration of all possible interactive effects and risks, and a comparative review of appropriate solutions to problems and issues identified in the course of the analysis

Aspects of border clearance transactions that will need to be examined and analysed to establish any interactive effects and problems may include:

dispute resolution

free trade and other preferential tariff agreements

GST requirements

import prohibitions and restrictions

infringement notices and penalties

permit requirements

tariff classification requirements

valuation

Aspects of transaction that may be considered in the consideration of interactive effects and issues can include:

client requirements

compliance with all legislation and permit requirements

cost effectiveness

risk assessment (to nominee and corporate brokerage, regulatory authorities and client)

source/s of information

timeliness

New developments in border clearance requirements and operations may relate to:

goods

legislation

policy and guidelines

processes

systems

technology

Information on new developments in border clearance requirements and operations may be obtained from:

external networks such as staff in various regulatory authorities, airline, shipping, road transport and storage; personnel, staff in bond stores and other customs broking firms, etc.

internal and external training programs

internal networks such as own operations team, staff in other departments, support staff, managers, training staff, etc.

internet websites

official booklets, bulletins, journals, magazines, books, etc.

Ways of learning skills and knowledge required for new developments in border clearance requirements and operations may include:

coaching in the workplace

external training programs

internal training programs

networking with relevant internal and external contacts

online learning

reading independently

Workplace procedures may include:

company procedures

enterprise procedures

established procedures

organisational procedures

standard operating procedures (SOPs)

Communication in the work area may include:

electronic data interchange (EDI)

email

internet

oral, aural or signed communications

phone

Consultative processes may involve:

clients

management representatives

other employees and supervisors

other relevant government departments, authorities and institutions

relevant authorities and institutions

Documentation and records may include:

Australian Taxation Office legislative requirements

client instructions

information from relevant websites

internal documentation used for border clearance transactions

manufacturer specifications for equipment required when conducting analysis

operations manuals, job specifications and induction documentation

other legislative requirements and publications pertaining to border clearance functions

relevant Customs and related legislation

relevant sections of Australian Customs and Border Protection publications

workplace procedures and policies

Applicable legislation and regulations may include:

Customs Act 1901and related legislation

export/import/quarantine/bond requirements

privacy legislation

taxation legislation

other government and legislative requirements pertaining to border clearance